Replacement & Exchange
FAQ's
How can I track my order?
How can I track my order?
Once your order is shipped, you’ll receive a tracking link via email or SMS to track it live.
How long does delivery take?
How long does delivery take?
Standard delivery usually takes 3–7 working days depending on your location.
Which payments accepted?
Which payments accepted?
We accept UPI, credit/debit cards, net banking, wallets, and cash on delivery (COD)
Cash on Delivery available?
Cash on Delivery available?
Yes, COD is available on most products. You’ll see the option at checkout.
Why hasn’t my order arrived yet?
Why hasn’t my order arrived yet?
If you don't receive your order within 7-10 days, please email us at support@hotpods.in with your order details.
What’s your return policy?
What’s your return policy?
We offer a 7-day exchange window for eligible products. Items must be unused and in original packaging.